Team
from €299 per month
- Up to 10 users
- 100,000 API calls a month included
- 3 connectors (WhatsApp, e-mail, one business system)
- Shared agent workspace, your own API keys
- Answer within 24 working hours
Published prices. Real numbers. One platform your company can put in front of customers without wondering where the data went or who answers when something breaks.
Get a written offer See the pricesThese are not marketing figures. They are the counts the platform's own audit loop writes into /status and re-checks five times a day. If one of them stops being true, the page is corrected by the loop, not by a copywriter.
Most enterprise AI vendors hide the number behind a form. Here it is. Every figure below is an entry point in EUR excluding VAT, billed monthly, cancellable with 30 days' notice, and confirmed in a written offer before anything is signed.
from €299 per month
from €899 per month
from €2,500 per month
from €990 per month
Bigger than this? A Country Licence gives exclusive rights to one country or language, on a revenue-share basis. Smaller than this? The standard plans start at €9.99 a month, and /start is free for seven days with no card.
| Team €299 | Scale €899 | Enterprise €2,500+ | |
|---|---|---|---|
| Users | 10 | 50 | Unlimited |
| API calls included / month | 100,000 | 1,000,000 | Negotiated |
| Extra calls | €2 per 10,000 | €1.20 per 10,000 | Contract rate |
| Connectors | 3 | Unlimited | Unlimited + custom build |
| Single sign-on (SAML / OIDC) | — | Yes | Yes |
| Audit log, exportable | 90 days | 12 months | Retention you choose |
| Own model instance | — | — | Yes |
| Data processing agreement | Standard | Standard | Signed, with named contact |
| Uptime commitment | Best effort | 99.5% | 99.9% with service credits |
| P1 response | 24 working hours | 8 working hours | 4 hours, 7 days a week |
| Onboarding | Guided, self-serve | 2 sessions included | Full migration included |
Annual payment takes two months off the yearly total. Registered charities and public schools in the EU pay half. Reverse charge is applied automatically to VIES-validated EU business customers — AWMZA is Italian VAT number IT14191810960.
We will not print a customer logo we cannot show you the contract for, and we will not invent a testimonial. So here is the deployment we can open completely: AWMZA runs its own company on AWMZA.
Nineteen separate services — support inbox, WhatsApp desk, invoicing, outbound e-mail, DNS, status page, security scanning, backups — used to be six vendors and a person watching them. They now run as agents on one stack.
One owned server in Germany. No per-token bill to a US provider for the default path, because the model runs on our own hardware. Adding a customer adds load, not a proportional invoice.
644 automated tests on every build, seven audit loops five times a day, self-healing every 15 minutes, daily off-site backup with a restore test. Failures page a loop before they page a person.
Ask for the technical dossier and you get the architecture, the test list, the backup and restore evidence, the sub-processor list and the security report — not a slide deck.
Modelled example, not a customer claim Every input below is yours to change. We publish the method so you can argue with it.
Read that honestly. The 65% is the number to challenge: it holds where questions repeat (delivery status, opening hours, price lists, booking changes) and collapses where every case is different. If your real figure is 30%, the same arithmetic gives €1,741 a month — still positive, but a different decision. We will run this with your own message export before you sign anything, and if it does not clear the plan price we will say so.
We take a sample of your real conversations and count what is genuinely repeatable. You get the percentage before you get an invoice.
Channels, business systems and permissions through the console and documented interfaces. Nothing hidden in a form, every credential attached to your account.
Your team owns the operating rules, the exception paths and the audit log. Anything touching money, contracts or personal data stops for a human by design.
| Question | Answer |
|---|---|
| Where does our data sit? | Owned hardware in Germany (Falkenstein). EU only. No US processor holds the primary copy. |
| Do you train on our data? | No. Customer content is never used to train a model, on any plan. |
| GDPR | DPA, sub-processor list, retention job, export and erasure all live in the product. Not a PDF promise. |
| EU AI Act | Transparency page published; any automated step that touches money or a contract stops for a human. |
| Can we leave? | 30 days' notice, full export of conversations, contacts and workflow definitions in open formats. No exit fee. |
| Who answers at 2am? | On Enterprise, a named contact with a 4-hour P1 commitment, seven days a week. Below that, working hours — stated, not implied. |
| Invoicing | Italian electronic invoicing (SDI) for Italy, standard EU invoice elsewhere, reverse charge for VIES-validated businesses. |
Tell us the channel, the message volume and the systems you already run. You get a written offer with the price, the assumptions and the timeline — and the arithmetic above filled in with your numbers.